Privacy & Cookies Policy

We are very delighted that you have shown interest in our business. Sundstedt Animation respect and value your privacy and is committed to ensuring that your privacy is protected. This Privacy Policy describes how your personal information is collected, used, protected and shared when you visit or make an order from https://sundstedt.se (the “Site”).

Anders Sundstedt, is registered as a sole trader, operating as Sundstedt Animation, offering animated video production services to a variety of clients.

This privacy policy describes what data we require and how we use it, to be in line with the General Data Protection Regulations (GDPR) in force from 25 May 2018.

This privacy policy was last updated on 05 August 2018.

PERSONAL INFORMATION WE COLLECT

When you contact us about Sundstedt Animation production services, using the Site contact forms, email or live chat, we may collect the following information:

  • You name
  • Your email
  • Your website (optional)
  • Project details (for example video length & project timeframe)
  • In-Chat information you provided, such as your name, email address, file attachments, and/or phone number

If we agree to work together, we may collect certain information from you, including:

  • Your name
  • Company name (if any)
  • Postal address (to be used on invoices)
  • Your email address
  • Your phone number
  • Files required for the work

We refer to this information as “Order Information” (this is needed so that we can contact you, send you invoices and to deliver completed work).

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the “cookies” that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. The Internet pages of the Sundstedt Animation use cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. For more details about our cookie policy, please see below under “Cookies Policy”.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including providing you with quotes or invoices). Additionally, we may use this Order Information to:

  • Communicate with you
  • Internal record keeping
  • Improve our products and services
  • We may send promotional emails about new services, special offers or other information, using the email address which you have provided.

SHARING YOUR PERSONAL INFORMATION

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you agree to provide a testimonial for Anders Sundstedt trading as Sundstedt Animation, we will include the name and details you provide.

We do not subcontract our services.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

DATA RETENTION

When you order our services or order a free quote using the contact forms on the Site, we will maintain your Order Information for our records. Your personal data, i.e. name and address, is kept for a minimum of seven years to comply with our obligations to HMRC, the UK tax authority.

WHERE DO WE STORE THE DATA / SECURITY

Emails are stored using our password-protected email account. We do not have an external address book.

Our work files are stored on password-protected computer hard disks (bitlocker encrypted), password protected Google Drive account, videos are uploaded and stored on password protected Vimeo account.


Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Google+, Facebook, Twitter, YouTube, Vimeo, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information about cookies

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.


AGE RESTRICTION

The Site is not intended for individuals under the age of 16.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Please check this page from time to time to ensure that you are happy with any changes to this privacy policy.

CONTACT US

If you have any questions about what data we have about you or you want us to remove you from our systems, please contact us by e-mail at hello@sundstedt.co.uk or by mail using the details provided below:

3/2 8 Whimbrel Wynd, Renfrew, RFW, PA4 8TJ, United Kingdom


READY TO PARTNER? – CONTACT US FOR A FREE QUOTE!

Please fill out this quick animated video form and we’ll follow up.
Or call Anders Sundstedt: +44 (0) 7531 800 711.

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